Shipping policy

We strive to ensure that your floral arrangements reach you in perfect condition and in a timely manner. Below are our shipping policies:

1. Delivery Areas: We offer delivery throughout Abu Dhabi, including surrounding areas. For locations outside our standard delivery zone, please contact us directly to arrange shipping.

2. Delivery Times: Orders are processed within 1-2 business days. Standard delivery times are between 9:00 AM and 7:00 PM. Same-day delivery may be available for orders placed before 12:00 PM; please check with us for availability.

3. Delivery Fees: Delivery charges are calculated based on location and order size. The total delivery fee will be displayed at checkout.

4. Order Tracking: Once your order is dispatched, you will receive a confirmation email with tracking details to monitor the progress of your delivery.

5. Special Requests: If you have specific delivery instructions or need a special arrangement, please include these details in the order notes or contact us directly.

6. Issues and Concerns: If there are any issues with your delivery, such as delays or damage, please contact us immediately at +971507447945 or via email at kado.flowersae@gmail.com. We are committed to resolving any concerns promptly.

Thank you for choosing Kado Flowers. We look forward to delivering joy and beauty to your doorstep!